Why Owners Should Not Be Allowed In "The Back" - Or Should They? (1262)
Veterinary Technology |  Practice Management
Saturday |  5:00 PM -  5:50 PM
Henry B. Gonzalez Convention Center||211




Kenichiro Yagi BS, RVT, VTS (ECC, SAIM)
Adobe Animal Hospital

Kenichiro Yagi, BS, RVT, VTS (ECC, SAIM) is a veterinary technician in the field for 16 years. He is a UC Davis graduate with a bachelor's degree in Animal Science and pursuing a master's degree in Biomedical Sciences with an emphasis in Veterinary Medicine and Surgery at the University of Missouri. He is currently employed at Adobe Animal Hospital in Los Altos as the ICU Manager and the Blood Bank Manager. He is an instructor at Foothill College and VSPN, and is the ECC trainer for PetED Veterinary Education and Training Resources. He serves as a board member for the Veterinary Emergency and Critical Care Society and the Veterinary Innovation Council, the treasurer for the Academy of Veterinary Emergency and Critical Care Technicians, and the NAVTA State Representative Committee Chairperson. He has published textbook chapters and articles and speaks internationally on topics in critical care, transfusion medicine, respiratory care, evidence-based medicine and critical care nursing. Ken invites everyone to ask the question of 'Why?' to understand the reasons behind the 'What' and 'How' of our field.

Presentation Info

CE Credit(s): 1.00
CE Level: 1


This term, “to the back”, has traditionally been a source of anxiety for pet owners and veterinary professionals, as pet owners want to accompany their pets and the veterinary team wants to focus on the patient. The different perspectives have valid points of concern that are not universally understood by either parties. Various articles explaining the stance veterinary practices take to the general public have been written in the effort to seek acceptance at least as a necessary evil, or even as a benefit to everyone involved. Despite these valid reasons, owners cannot help but worry about their pets when they are taken to the mysterious area that is “the back” of the practice. Could we, as the veterinary community eliminate this stress by having them accompany their pets “to the back”?

Learning Objectives

1. Understand the reasons why owners are generally not shown to the back

2. Understand the reasons why owners being shown to the back can be beneficial

3. Gain perspectives to make a personalized decision on practice policy

Convention Notes

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