Improving Veterinary Relevance in the Internet Era (5002)
Companion Animal Medicine |  Symposium
Monday |  8:00 AM - 11:50 AM
Henry B. Gonzalez Convention Center||008



Lowell Ackerman DVM; DACVD MBA MPA

Dr. Ackerman received his veterinary degree from the Ontario Veterinary College (Canada), and board certification from the American College of Veterinary Dermatology. In addition to his veterinary credentials, Dr. Ackerman also holds a Masters in Public Administration from Harvard University, a Masters in Business Administration from the University of Phoenix, a Certificate in Veterinary Practice Administration from Purdue University, and he is a Certified Valuation Analyst (CVA) through the National Association of Certified Valuators and Analysts (NAVCA). He is the Vice President of Veterinary Strategy at LifeLearn and Adjunct Professor at Tufts University Cummings School of Veterinary Medicine. He has extensive experience within the profession, with prior involvement in industry, private practice, academia, writing, and lecturing. He has authored or co-authored several books (including Five-Minute Veterinary Practice Management Consult, The Genetic Connection, and Atlas of Small Animal Dermatology), and has lectured extensively on a global basis, on topics in both medicine and management.

Richard Goldstein DVM, DACVIM (SAIM), DECVIM-CA
Animal Medical Center

Dr. Richard Goldstein is chief medical officer at The Animal Medical Center in New York City. He completed his DVM and internship at the Koret School of Veterinary Medicine, Hebrew University of Jerusalem, Israel, and then finished a residency in small animal internal medicine at the University of California, Davis. He served as associate professor of small animal medicine at Cornell University College of Veterinary Medicine before joining The Animal Medical Center. Dr. Goldstein currently serves on the editorial review board of multiple veterinary journals and is the recipient of several prestigious awards. A respected researcher, author, lecturer, and teacher, he has published more than 60 research papers and textbook chapters. He is internationally recognized for his expertise in infectious diseases in dogs and cats, especially those that affect kidneys.

Presentation Info

CE Credit(s): 4.00
CE Level: 1


LifeLearn Symposium:
The sessions take a strategic look at the profession, and how the veterinary hospital team can remain relevant when clients have so many options online regarding their pets' health care needs.
Session 1: How Did We Get Here? The Current Veterinary Practice Model
Session 2: Where Do We Go From Here: The Future of Veterinary Practice
Session 3: Pet-Specific Care: Providing Personalized Pet Care over a Pet’s Entire Lifespan
Session 4: How to Deliver Outstanding Care in the Age of the Internet?

Sponsored by Lifelearn

Learning Objectives

1. Appreciate the marketplace challenges facing the profession

2. Understand why it is imperative that veterinarians deliver value to pet owners

3. Consider hospital team consensus around levels of care