Behavior Case Conversations: Overcoming Your Fear And Anxiety (How to Set-up Your Clinic for Managing Behavior Cases) (5025)
Companion Animal Medicine |  Lunchtime Learning / Connections
Sunday | 12:00 PM -  1:00 PM
Henry B. Gonzalez Convention Center||Exhibit Hall 3/4: Lunchtime Connection Multiplex A



Sponsored by: Zoetis - Booth 717  


Sara Bennett DVM, MS, DACVB
VCA Berwyn Animal Hospital

Dr. Bennett received her DVM degree in 2006 from Purdue University. She spent 3 years as an associate veterinarian in general practice in Evansville, IN before returning to Purdue to complete a residency in Animal Behavior and Masters of Science. She obtained certification as a Diplomate of the American College of Veterinary Behaviorists in 2012.<br>Dr. Bennett is a co-instructor for University of Florida College of Veterinary Medicine online learning course, Shelter Animal Behavior and Welfare, which is one of three core courses in the online Maddie's® Graduate Certificate in Shelter Medicine Program. <br>In her behavior consultations she addresses a variety of behavior problems and behavioral disorders including aggression, inappropriate elimination, compulsive disorder, fears and phobias and behavior problems associated with aging across a wide range of species. She particularly enjoys addressing problem behavior in shelter and rescue animals, helping to make these pets more adoptable, strengthen the budding human-animal bond and to keep these animals in their new homes.

Sharon Campbell

Presentation Info

CE Credit(s): 1.00
CE Level: 1


This lecture will focus on how to apply communication skills to the Behavior conversation with pet owners. Tips on initiating the conversation, training the healthcare team and follow-up and when to consider referral will be covered

Learning Objectives

1. Review of basic communication skills

2. How to apply those skills to the behavior conversation

3. How to get the entire healthcare team trained on behavior conversations